Frequently Asked Questions

Importing users is pretty straightforward. Simply select the file containing users that you'd like to import, and then map the fields accordingly.

To bulk import user

1. Login as tenant admin
2. On the left side menu, select "Import"
3. On the import dashboard, click the "Select File" button and choose the CSV file which contains the user's list to be upload


4. Once uploaded, click "Map field and process this file" option


5. Select user from the CSV import type drop-down menu


6. Mapping the fields and once confirmed, click to process import button


7. If everything goes well, we will be able to see the mass uploaded users


8. Refer to the attached CSV template to download, update and upload bulk users via CSV

That's it.

Now you can do the mass bulk user upload via CSV template